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Your Business is Our Business, we are Chameleon Contact Specialists Ltd.
EXPERTS IN THE MOTOR TRADE
Lead Generation – Campaign Marketing – Appointment Setting
for both B2C and B2B

Tailored Solutions

We tailor the best solutions to suit your business needs. At Chameleon we don’t just make calls, we consult with you to create the best telemarketing campaign in order to deliver the right results for your business. Working with your Chameleon Account Manager, we will create a tailored, customised campaign strategy to deliver the best results. Our vision is to become an integral and trusted partner within your organisation and to help you succeed!

Know-how

What sets us apart from other contact centres is our people and experience. We believe in recruiting the right people for the right positions. With over 40 years experience in the motor trade ranging from manufactures distribution, dealerships IT implementation, dealership & regional management; combined with over 15 years experience in the contact centre industry specialising in the motor trade.

People + Technology = Results

Our agents all come with a level of experience either within the telemarketing industry or customer service. They are highly trained to adapt to any given situation and using their natural empathy to make every call a positive one. We know the industry, we know what the client wants and we know that we can deliver on time, thus increasing the return on your investment.

We are experts in customer contact, acquisition and retention

Key Services

Lead Generation

Lead Generation is all about finding, defining and making the most of every opportunity. It is an essential tool that will help grow your business successfully. Our team of specialists will qualify appointments and generate genuine qualified leads that will drive your sales & footfall.

Why do you need lead generation?

  • Increase Sales
  • Capture Future Sales
  • Increase Profitability
  • Enable a better future marketing strategy
  • Release your sales people to do what they do best…. sell cars !
  • Appointment Qualification

    For a business to grow you need to put your sales people in front of the right decision makers.
    Qualified appointments are all about putting the right people in the right places. As a successful business you will have the right products and services for the growth of your business, what you need to do now is increase your business opportunities.
    Quality appointments will undoubtedly lead to increased sales and opportunities.
    Chameleon will work closely with you by assigning a dedicated Account Manager, who will identify your business requirements and develop a focused campaign to deliver the right results. We will represent your business with a professional and dedicated approach, which is achieved by having a full understanding of your business.

    Our “live-time” online information portal will provide your business with an up to the second overview of your campaign performance, during and after your event.
    We utilise SMS messaging & email branding, tailored to work alongside our clients call campaigns; maximising every opportunity.

    Effective B2C and B2B Telemarketing for your Company

    Other Services

    Lost sales

    Any lost sale is lost revenue. At Chameleon we will re-engage with your customers who have not purchased from you. We will find out the reasons why and identify the positive and negatives from the customer perspective and collect NPS scores, which will allow you to make the changes necessary to increase sales and profitability. The information provided by us will help you identify and develop a more effective future marketing strategy.

    Data cleansing

    Any successful marketing campaign needs the right data.
    At Chameleon we offer a dedicated data cleansing service. Without the right person or with information that’s out of date, marketing activity will not deliver the right results. We will deliver to you any information that is required, enabling you to market your customers in the most accurate way.

    Surveys

    Gain valuable insight into your business and customers.
    At Chameleon we will gather valuable information on your competitors to enable you to improve your product offerings and gather further information from your customers, ensuring that your business is moving in the right direction.

    Careers

    We are currently recruiting for Outbound Telemarketing Agents.

    Telemarketing Agents

    Telemarketing is about listening, just as much as talking.
    Chameleon Contact Specialists Ltd are looking to recruit lead generators to join their team in Rochdale town centre.
    This role will be to contact customers on behalf of clients to generate leads for a specific time and date. Most contacts will be existing customers of the client so therefore minimal cold calling.
    Desirable experience and skills to include:

  • Telesales – proven experience on achieving targets in B2B and B2C environment
  • Experience in a customer facing/contact role
  • Automotive knowledge would be advantageous
  • Consultative approach – quality over quantity
  • Organised and determined to succeed
  • Excellent written and verbal communication skills
  • Accurate keyboard skills
  • You will be extremely professional and confident in your telephone ability and be able to build rapport quickly and easily and will have the skills to overcome objections.

    For further information in the above roles please email your C.V. along with a covering letter to careers@chameleoncs.co.uk

    Contact Us

    CONTACT US
    To find out more about how Chameleon can help drive your sales, you can send us a message using the form below.
    Alternatively, you can email us at: info@chameleoncs.co.uk or call us on: 01706 767080 or 03333 010987

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    Chameleon Contact Specialists Ltd